Manama: As part of government efforts to enhance the quality of services and re-engineer services, the Ministry of Justice, Islamic Affairs and Waqf launched an electronic marriage contract service as part of ongoing government efforts to improve service quality and re-engineer public services.
According to Bahrain News Agency, the new service enables licensed marriage officials to conclude marriage contracts using smart tablets, from the contract session attended by the concerned parties and witnesses through to certification by the competent Sharia Court, with the contract then made available electronically to the parties.
The service has reduced processing time by nearly 70% through the full digital transformation of the process, improvements to the user interface and user experience, simplified procedures, and the replacement of paper application forms with electronic forms. All data will be recorded electronically, improving the efficiency and accessibility of the service.
Dr. Mohammed Ahmed Majbel, Assistant Undersecretary for State Issues and International Cooperation at the Ministry of Justice, Islamic Affairs and Waqf, stated that the electronic marriage contract service will be introduced gradually, with several licensed marriage officials using the system during the initial phase. He added that the service replaces paper-based procedures with a fully electronic process for completing marriage contracts, while allowing couples to obtain a printed copy of the marriage contract document if they wish.
As part of ongoing government efforts to develop and re-engineer government services, more than 1,300 government services have been documented, translated, and published, with around 800 services undergoing development and re-engineering across various government sectors. This is based on proposals and feedback received regarding government services through the National System for Suggestions and Complaints, Tawasul, investor feedback, and secret shopper reports evaluating government services, as well as the launch of guidance manuals and service level agreements.
These efforts contribute to improving procedural efficiency, enhancing service quality, strengthening beneficiary experience, and supporting the government's digital transformation journey.