Manama:A total of 199 services across 22 government entities were enhanced between January 15 and November 12 as part of initiatives aimed at boosting the quality and efficiency of government services.
According to Bahrain News Agency, significant advancements were achieved, particularly in digitising and automating services at key institutions such as the National Health Regulatory Authority, Social Insurance Organisation, Survey and Land Registration Bureau, Ministry of Interior, and Supreme Council for Environment. Notable improvements include the reduction of processing times for pharmaceutical factory registration from 30 to 20 working days, and for property revaluation and loss certificate issuance from three days to one working day.
The service enhancements also encompassed a reduction in the Service Level Agreement timeframe by at least 25%, streamlining applications to four steps, achieving a 100% digital transformation, decreasing the number of required documents by 50%, cutting down approvals by 25%, and standardising service information across all channels.